Privacy Policy

At Grid Assurance®, we promise to diligently work to ensure that any information you provide to us through our website and through cookies is shielded from misuse. It is our policy to safeguard and protect all personal information collected via the Grid Assurance website and keep such information confidential. This policy applies to information collected or submitted through our websites.

Like most other web servers in the world, ours can recognize the domain name and email address, if provided, of each visitor to our site. We use this and other information to better understand and serve our customers by:

  • Improving the content of our web pages
  • Contacting customers and visitors to respond to questions and provide more information when requested.

Grid Assurance does not share this information with outside parties unless such disclosure is required by law.

Grid Assurance uses appropriate physical, electronic and administrative procedures to secure and safeguard any information collected on our websites, including but not limited to restricting unauthorized access, maintaining data accuracy and ensuring the appropriate use of information. While these measures are designed to safeguard information, Grid Assurance cannot guarantee that they will prove infallible in all cases.

Grid Assurance and its third-party service providers collect IP addresses and related information (such as originations and destinations; date and time stamps of communications; operating systems and browsers used; and other general information). This information is used to measure the success of websites and campaigns, as well as providing valuable data for tuning the content of the site to its audience. All collected information may be shared with federal authorities and agencies without further notice.

When you fill out a form on a Grid Assurance website, we will use that information to respond to your inquiry or fulfill your request. In most cases, we do not retain this information beyond this use in a database, spreadsheet or list. If we do retain your information to share additional items of interest in the future, we will not sell it or share it with unaffiliated entities. In certain cases (such as joint projects), we may allow closely affiliated business partners to use your name and email address to contact you with additional information.

Cookies

Cookies provide a way for websites to “remember” you (or at least your computer) when you again visit our websites. Most browsers accept them automatically and many websites employ them for a variety of purposes including information gathering. We do not collect personal information with cookies, but we may use cookies on our sites to provide a more tailored and convenient experience for visitors. You can disable cookies through your browser’s options or preferences. Disabling cookies may change how certain webpages or entire sites display or behave. You can learn more at aboutcookies.org.

We do not collect information about your individual browsing habits over time.

Social Media and Linked Third-Party Websites

Social Media sites (like Facebook and Twitter) are public forums. Any information that you share is available to any user and could be read, collected or used by others for any purpose, including sending you unsolicited information

Grid Assurance websites may feature links or icons to social media sites or other public forums. We include these as additional sources of information should you choose to “follow” us there. However, Grid Assurance is not responsible for any information that you provide or post in these forums. Be cautious in what information you share and never post personal information (address, phone, email, SSN, account numbers, etc.) on a social platform. If you are concerned, review the individual privacy notices on the social media websites (and any website before you interact with it) to learn how your information will be used, sold or distributed.

Children

Grid Assurance does not knowingly solicit information from or market to children under the age of 13. If you discover that your child has provided us with information without your consent please contact us in the manner described below. Upon discovery, we will immediately remove any information collected from a child under the age of 13.

Safeguarding Your Information

Grid Assurance follows generally-accepted industry standards and maintains reasonable safeguards for the security, integrity and privacy of information in our possession. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website. Any Non-Personal Information collected through your use of our website, if retained, is kept in secure operating environments not available to the public.

Acceptance of Terms in this Notice

Grid Assurance reserves the right to make changes to the terms in this notice at any time. Such changes will be posted on our website as soon as reasonably possible. We recommend that you periodically review this page to find out if any changes have been made to our privacy policy since your last visit to our website. Any changes will be effective as of the date set forth in the upper left hand corner of this page.

Your use of Grid Assurance websites indicates your acceptance and consent to the terms in this notice.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, please use the contact form on the website.